What is the CritiCall 911 Dispatcher Testing Software?
CritiCall is a software that helps public-safety and private dispatch agencies save time and money by reducing turnover. Research indicates that 80% of newly-hired telecommunicators who leave before the end of their probation do so because they had inadequate job-related knowledge, skills and abilities. But how is an agency to discern between those who are able and those who are not? CritiCall is the answer. CritiCall is software that tests dispatcher, calltaker, and telecommunicator applicants for critical skills & abilities necessary for success in today’s complex — and stressful — dispatching environment.