We receive a lot of great feedback from employers who use our pre-employment testing software. It’s not everyday, though, that we hear from a job applicant about our pre-employment testing. Today we received this wonderful email from a dispatcher applicant who took the CritiCall exam. The e-mail address, agency, and name have been removed for confidentiality.
From: **********
Sent: Friday, February 17, 2012 6:50 AM
To: Info@CritiCall911.com
Subject: Thank you
To whom it may concern,I just participated in a testing session with the ****** Police for a position as a Dispatcher. I have 6 1/2 years experience in this field. I have been actively looking for a new job in this same field. In the process, I have taken numerous different tests. For the first time I tested with the Criticall software system. I have never been impressed with testing….until yesterday! I believe that you have hit the nail on the head with this testing system. It covered ALL of the areas that are necessary for a successful Dispatcher. I was thrilled to see a spelling section (one of my pet peeves). Thank you for providing a program that should be used by ALL agencies in their hiring process for Dispatchers.
I normally don’t take the time to write to a company, but felt this time it was warranted. My husband told me I should be a representative for your company since I came home so excited about the program. I wish you success and hope to see this type of testing at the remainder of the positions I apply for.
H**** P****
____________________________
Thank you, HP! We truly appreciate your taking time to share your feedback with us.
We wish you all the best in your career!

Angela Wiley (Biddle EEO Team Member) was the correct match for me. She was responsive, knowledgeable, and efficient. I hope to continue to work with Angela on future AAP’s. Nancy Tipton (Biddle Account Executive) is also great. Nancy has been very patient in waiting for me to finally decide to use the outsource services vs. trying to do the AAP on my own. She worked on me for 3 years until I finally took the plunge and I’m so glad I did. I’m very pleased with both Angela and Nancy, so much so that I have already referred Biddle to a large insurance brokerage who has clients that need help with AAP’s.
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