Charleston Job Corps – Helping Students Succeed in the Modern Business World

Charleston Job Corps started using the OPAC Software and Certification in their Office Administration program this year. James Brown, an instructor in the program, was enthusiastic about sharing his students’ success with us:

Since 2014, the Charleston Job Corps Office Administration program has been using the OPAC Software in the classroom. OPAC software is a system that measures the clerical skills and abilities in today’s modern job-related world. As the Office Administration Instructor I use OPAC for helping my students achieve certifications that will lead to long-term high paying careers in the business world. The certifications make my students want to get their business certifications and help them achieve their goals. One awesome feature of the OPAC software is that it allows my students to get an industry credential the first day in my class and makes them excited to grasp more material. OPAC has also led to competition in the classroom which engages the students to achieve lifelong success by getting multiple certifications. I highly recommend the OPAC software to any instructor who wishes their students to succeed in the modern business world.

James Brown
Office Administration Instructor
Charleston Job Corps 

“I have never experienced this type of customer service before…”

I want to let you know how much I appreciated the assistance of Howie Pearsol (CritiCall Client Relations Manager). I just installed CritiCall 5.2 late this afternoon and we had an issue with our computers.We need to use the software starting at 8:30 a.m. tomorrow!

I left Howie an urgent email at 4:53 this afternoon and he called me from his home…I have never experienced this type of customer service before and it is amazing!

It’s so easy to complain but most of us never recognize those who go beyond their “normal” routine. I hope you will let Howie know how much his willingness to help us after-hours really means to me. He definitely deserves the “atta boy” for service over and beyond tonight.

Nancy J. Paladino, Chief Examiner,
Spokane County Civil Service Commission