- NEW! During the Telephone Order Entry test examinees must enter very basic data and information they hear over a headset, such as names, addresses, telephone numbers, product numbers, and more into a standardized order form. This test is designed to determine whether a test taker can hear and accurately enter information provided verbally.
- Skill in typing and entering customer names, addresses, phone numbers, and product orders delivered via audio
- Ability to identify the correct field to enter data delivered via audio.
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