Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments

Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments by Dan A. Biddle, Ph.D. and Stacy L. Bell-Pilchard, M.S.Dan Biddle, Ph.D. and Stacy L. Bell-Pilchard, M.S. recently published Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments.  It provides steps that will help ensure that your public safety selection procedures are developed in a fair and valid manner.  In addition, the authors give step-by-step guidelines on how to complete a defensible validation study using court-endorsed methodologies.

Book features include:

  • Up-to-date information on EEO testing in the fire service industry
  • Identification of testing issues that will likely trigger a lawsuit
  • Steps on validating tests using content and criterion-related validity
  • Results from a national study which reveal the key competencies that should be measured to identify successful firefighter candidates
  • Appropriate uses of test results
  • Detailed description of validating a physical ability test for candidates and incumbents
  • Checklists to use for evaluating the validity of pre-employment and promotional selection assessments
Visit http://fpsi.com/fire-service-testing-book.html to purchase Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments by Dan A. Biddle, Ph.D. and Stacy L. Bell-Pilchard.  ISBN: 978-0-7414-7349-3

About the Authors:

Daniel A. Biddle, Ph.D. Dan is the CEO of Fire & Police Selection, Inc. (FPSI), a firm dedicated to providing fair and defensible testing solutions to the protective services industry. Dan is also the CEO of Biddle Consulting Group, Inc., (BCG), a consulting firm specializing in the areas of test development and validation, Equal Employment Opportunity compliance, and Human Resource software development. Dan has over 20 years of experience in the EEO analysis and test validation fields.

Stacy L. Bell-Pilchard, M.S. Stacy is the Executive Vice President of Fire & Police Selection, Inc. (FPSI). Stacy has a Master’s degree in Industrial/Organizational Psychology and 15 years of experience in the field. She is an expert at developing and validating tests and measures for pre-employment and promotional processes with the protective services industry and is the project manager of all test development and validation studies conducted at FPSI.

Contact information for Fire & Police Selection, Inc.:

Fire & Police Selection, Inc.
193 Blue Ravine, Suite 270
Folsom, CA 95630
U.S.A
800.990.3473

www.FPSI.com

How to Build the Ideal Nurse Hiring Assessment

At this year’s AONE Annual Meeting & Exposition, Dr. Dan Biddle, Ph.D., CEO of Biddle Consulting Group and expert in employment testing & validation, co-hosted a session with James Ostmann, Sr. R.N., M.B.A. and Chief Nursing Officer at Prophecy Healthcare. Together they presented “How to Build the Ideal Nurse Hiring Assessment.”

If you are interested in reducing nurse turnover, cutting nurse hiring costs, and implementing a pre-employment solution that assesses the whole nurse, please download the slides.
Also visit:

A CritiCall Recommendation

I have been involved with test writing and development in the public sector since 1992, and CritiCall is one of the best testing tools for public safety dispatching I have ever seen. Not only does it allow for customization to the individual organizational needs, it provides a built-in validation module which is extremely easy for subject matter experts and HR analysts to use and understand. Candidates frequently tell me they have never taken a test which is so closely relates to what they do on the job. After I demonstrated this product to another agency in our valley, they purchased it immediately!I’d recommend this product to any public sector organization that wants a valid and reliable tool for their public dispatching recruitment process.

Jeanne Hudgins
Senior Employment Analyst
City of Henderson (Nevada)

Telligen Healthcare Intelligence – AAP Consulting Services

Telligen Healthcare Intelligence “We have had a few consultants since using Biddle. Each one has been very friendly and extremely responsive. The consultants are very knowledgeable and help us stay on top of the changes.”

Beth Hesselmann, PHR
Sr. HR Consultant
Telligen Healthcare Intelligence 

Thank you, Beth!

Biddle’s Dan Kuang to Speak at OFCCP Seminar

OFCCP Compensation Seminar Invitation:

Compensation Matters: Best Practices for Fair Pay

WHEN:
April 17, 2012. 9:00 AM – 10:30 AM

WHERE:
Alfred Alquist State Building Auditorium
100 Paseo de San Antonio, San Jose, CA 95113

WHAT:
Experts provide advice for employers on compensation best practices. Learn best practice tips on how and why compensation matters to everyone who plays a part in determining wages for employees, from first line supervisors to company policymakers.

WHO:

WHY:
April 17 is national Equal Pay Day. Federal agencies have a renewed focus on employees’ wages. Be proactive, prevent problems and learn how fair pay throughout the life cycle of an employee can improve your business’ success.

RSVP:
Sion Belvin at belvin.sion@dol.gov or 408-283-5480

HR Training Webinars and Events

Have you signed up for one of our upcoming HR training webinars yet? The Biddle Consulting Group Institute for Workforce Development (BCGi) has several on the calendar. Most are at no cost to you and require only that you sign up for a free BCGi Standard Membership. Also, the BCG team is attending and presenting at multiple conferences and tradeshows this year. Come visit us!

Upcoming BCGi Webinars & HR Tradeshows:

Visit the BCGi Calendar >

Dispatcher Applicant Gives Feedback About CritiCall

We receive a lot of great feedback from employers who use our pre-employment testing software. It’s not everyday, though, that we hear from a job applicant about our pre-employment testing. Today we received this wonderful email from a dispatcher applicant who took the CritiCall exam. The e-mail address, agency, and name have been removed for confidentiality.

From: **********
Sent: Friday, February 17, 2012 6:50 AM
To: Info@CritiCall911.com
Subject: Thank you
To whom it may concern,

I just participated in a testing session with the ******  Police for a position as a Dispatcher. I have 6 1/2 years experience in this field. I have been actively looking for a new job in this same field. In the process, I have taken numerous different tests. For the first time I tested with the Criticall software system. I have never been impressed with testing….until yesterday! I believe that you have hit the nail on the head with this testing system. It covered ALL of the areas that are necessary for a successful Dispatcher. I was thrilled to see a spelling section (one of my pet peeves). Thank you for providing a program that should be used by ALL agencies in their hiring process for Dispatchers.

I normally don’t take the time to write to a company, but felt this time it was warranted. My husband told me I should be a representative for your company since I came home so excited about the program. I wish you success and hope to see this type of testing at the remainder of the positions I apply for.

H**** P****
____________________________

Thank you, HP! We truly appreciate your taking time to share your feedback with us.
We wish you all the best in your career!

Personnel Testing Council of Northern California

Last week, Dr. Jim Kuthy spoke to members of the Personnel Testing Council of Northern California during a monthly training forum held at the Department of Justice in Sacramento.

Jim’s presentation, Performance Appraisals and Terminations: Best Practices, discussed one of the most highly contested areas of litigation – employees who have been terminated based solely on their poor performance. In today’s economy, it’s known that the odds of court litigation have dramatically increased as the number of jobs available has decreased. Jim’s timely session focused on court-accepted practices that are more likely to result in performance-based termination decisions being upheld. Also, he highlighted those actions that employers should avoid when making termination decisions based on poor performance.

Here’s a short video excerpt:

 About Jim Kuthy, Principal Consultant, Biddle Consulting Group:

Jim Kuthy is distinguished by being both a personnel assessment specialist as well as a former law enforcement officer in two states. He is the author of Biddle Consulting Group’s CritiCall Dispatcher/Telecommunicator Pre-Employment Selection Software and conducted its nationwide validation study. He also serves as an equal employment opportunity consultant for the firm’s court cases. He has a M.A. and Ph.D. from The University of Akron in Industrial and Organizational Psychology, which has been consistently rated as one of the top ten schools in the country for this specialty area. He has also served as a test consultant to an International Chiefs of Police association and has assisted in the development of validated employment tests nationwide.

LinkedIn:  http://www.linkedin.com/in/jimkuthy

About the Personnel Testing Council of Northern California:

PTC/NC provides a forum for over 150 public and private-sector professionals in personnel assessment and selection to network with other professionals and discuss the latest legal, technical, and practical issues surrounding personnel assessment and selection. They hold monthly lunch-time seminars and an annual conference featuring top professionals in the fields of human resources, management, and industrial/organizational psychology.

Learn more about the PTC/NC by visiting them online at http://ptcnc.org.

BCG to Acquire Kellerman and Associates

Biddle Consulting GroupBiddle Consulting Group (BCG), an HR industry leader offering EEO, Employee Selection and Affirmative Action consulting services and software since 1974, has entered into a definitive agreement to acquire Kellerman and Associates. Kellerman and Associates, founded by Stephen Kellerman, has been providing expert Affirmative Action consulting services to clients nationwide since 1984. Mr. Kellerman will continue to provide services and support to existing clients during the transition. Kellerman and Associates clients will now be able to benefit from the larger BCG family of services, including access to BCG’s team of Ph.D statistics, validation, and EEO/AA experts as well as platinum-level access to Biddle Consulting Group Institute (BCGI) webinars, training opportunities, publications, and blogs.

According to Patrick Nooren, Ph.D., Executive Vice President of Biddle Consulting Group,

“We are excited to have this opportunity to partner with such an established and respectable name as Kellerman and Associates. For almost three decades, they have been offering a high-level of expertise and support. We look forward to continuing in that tradition.”

Success Story: Scottsdale Healthcare

In this video, Carlo Sanchez, EEO/AAP Officer at Scottsdale Healthcare, shares his experience with Biddle Consulting Group’s Affirmative Action Consulting Services and AAP software.

Thanks, Carlo!

For more information about Biddle’s AAP Consulting Services and AutoAAP Software, visit www. BiddleAAP.com.